One-to-one and group conversations
Choose a direct or group conversation for the people and situation involved. Check the conversation and recipients before sending to reduce mistakes.
Choose a client for your device
The website provides clients for several platforms. Account access and message synchronization depend on the current client, account status and in-app instructions.
A clear chat interface
Client information is presented around everyday conversations. Menu names and feature locations may change between versions; refer to the interface on your device.
SanTiao Guides and Updates
Find practical SanTiao notes on device migration, notification settings, file sharing and account safety, together with release and service updates.
One-to-one and group conversations
Choose a direct or group conversation for the people and situation involved. Check the conversation and recipients before sending to reduce mistakes.
Choose a client for your device
The website provides clients for several platforms. Account access and message synchronization depend on the current client, account status and in-app instructions.
A clear chat interface
Client information is presented around everyday conversations. Menu names and feature locations may change between versions; refer to the interface on your device.
SanTiao frequently asked questions
These answers summarize the client information and guides already published on the SanTiao website. Steps may vary with your operating system and app version.
Which devices does SanTiao support?
The website provides client links for Android, iOS, HarmonyOS, Windows and macOS. Refer to the current page and device instructions for supported versions and download methods.
What should I check if message notifications are missing or delayed?
Check system notification permissions, whether the app can run in the background and the conversation's Do Not Disturb setting. See the notification troubleshooting guide.
What should I do before leaving a shared computer after a temporary login?
Closing a window does not necessarily sign you out. Follow the client's sign-out process and check for downloaded files before leaving. See the shared-computer login guide.
How can I troubleshoot sending or downloading files?
Check the network, available device storage and intended sender or recipient. Verify the source of downloaded files and do not open unfamiliar attachments. See the file sending and download guide.
SanTiao Guides and Updates
Find practical SanTiao notes on device migration, notification settings, file sharing and account safety, together with release and service updates.
SanTiao frequently asked questions
These answers summarize the client information and guides already published on the SanTiao website. Steps may vary with your operating system and app version.
Which devices does SanTiao support?
The website provides client links for Android, iOS, HarmonyOS, Windows and macOS. Refer to the current page and device instructions for supported versions and download methods.
What should I check if message notifications are missing or delayed?
Check system notification permissions, whether the app can run in the background and the conversation's Do Not Disturb setting. See the notification troubleshooting guide.
What should I do before leaving a shared computer after a temporary login?
Closing a window does not necessarily sign you out. Follow the client's sign-out process and check for downloaded files before leaving. See the shared-computer login guide.
How can I troubleshoot sending or downloading files?
Check the network, available device storage and intended sender or recipient. Verify the source of downloaded files and do not open unfamiliar attachments. See the file sending and download guide.